Jess Cole


Jess completed a Bachelor of Commerce through Newcastle University and spent some time studying in Maastricht in the Netherlands. She graduated with Distinction in a Masters of Business Administration (MBA) with a Marketing Major. She has since completed a Graduate Certificate in Competitive Systems and Practices. In 2017, she was awarded Hunter Manufacturing Awards’ Rising Star.

Jess’ career started in Chartered Accounting working for two locally based firms. She has since moved to DSI Underground where I have been for over 6 and a half years, starting initially as their Financial Accountant and have recently moved into a Commercial Manager position.

How do you manage your work/life balance?

I make time in the morning to read, have breakfast at home, and even go for a morning walk. I try to be as organised as possible. I like to make plans with friends and family so I have something to look forward to. When I’m at work, I have a “To Do” List which keeps me focused on what I need to achieve.

What is one thing you couldn’t live without?

My family. I have a small family, but we are all close and supportive of each other.

Where do you see your industry heading and how have you positioned yourself to benefit from these changes?

The business I work in, DSI Underground, is responding to a changing mining industry. As a result, we are undertaking a transformation to become a “lean” business. There were 20 employees selected across different functional areas to complete a Graduate Certificate in Competitive Systems and Practices. Fortunately, I was one of those people. My studies have allowed me to develop skills and a toolkit for problem solving and process improvement.

What motivates and drives you?

The challenge of learning new things. I’m off to Melbourne to present at the Leading through Excellence and Innovation Conference next week. I’m very excited about the opportunity, however the thought of presenting in this forum is somewhat confronting, but I know I’ll be richer for the experience.

What characteristics do you think an individual needs to be successful in your profession (or in general)?
I think you need to be adaptive and versatile. Don’t be resistant to change, and just be open to learning as much about your business as you can. Get involved in projects and be part of the team that is leading change.
I also think you need a level of resilience and determination. I have heard “no” so many times throughout my career. Keep going and find other ways to get to where you want to be.

Connect with Jess on LinkedIn