Kaleb Paten

Kaleb Paten

Managing Director at Pacific Maintenance
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Newcastle Born and bred Kaleb Paten, had two recent celebrations – his 22nd birthday, and three years since he started Pacific Maintenance Group.

Pacific Maintenance Group (PMG) is a commercial and residential property maintenance business covering all aspects of cleaning, lawn and garden care, washroom services and maintaining short term letting properties. Caleb saw a big gap in the market and followed his desire to deliver world class service in an area and industry which seemed to have no real standout contenders. Since launching the business, Kaleb has built a solid team with 20 direct employees and more than 10 subcontractors.

Kaleb is an avid ultra-runner and is currently training for a 128km run through the Larapinta trail of Alice springs. He also partners with local charity Soul Cafe on an Adhoc basis, and is part of organising an event called the Newy 100 – a 100km foot event around the beaches of Newcastle raising money and awareness for lifeline direct.

This impressive young business owner personifies our vision for Hyp 2020 and is well deserved recipient of our March Member of the month.

What 3 words best describe you?

Curious, idealistic, committed.

What motivates and drives you?

This often changes between an array of areas with a similar theme.

– Human potential: how much can we do and what can we become if we surround ourselves with the right resources.

– Environmental impact: I’m not as educated as many others on the climate change theme however, sustainability of products, services and processes fascinates me as we all need to play our part. However it takes entrepreneurs and leaders to make the jump and test/experiment ideas and themes so we see first hand what works best. We have done this several ways internally in our business.

– Life Resume concept: I think we are all very focused on building professional resumes and forget the balance of life resume building. Being young and having limited family commitments this does play a part however, alongside our professional commitments and aspirations I think it’s crucial to build a life resume of experiences or must do’s. For me, most of this is done through adventure/endurance’s events.

As a young business owner/entrepreneur what advice would you give to someone looking to start a business?

– Reach out and ask those that have walked the path. Offer to buy someone coffee or lunch who you see has done the work and pick their brains. Paid coaching is important, yet some of my greatest teachings have been over a 30 minute coffee with someone doing the actions day to day.

– Say yes (commit first and figure the rest out later). We built our whole business on this starting out and at times it was overwhelming and caused an array of complications however looking back it was the best thing we have done.

– Stick with it, we nearly went ‘under’ so many times however just choosing to stay at it for another few weeks or months we were able to work through the hard times and push on (we are only three years in, I’ll have heaps of these still to come). It’s a learning process and a showing up game.

In 10 years’ time, what does the life of Kaleb Paten look like?

This is a familiar question which I often struggle to answer. Ten years time I will only be 32. By that age I trust I’ll have a family of my own and be heavily invested in several businesses keeping my curious mind flourishing the way it likes. Newcastle is a beautiful place and I think a home will always be here but maybe not always be the place I reside. Ten years for me takes me away from focusing on what I need to do in the next 90 days. For me 90 days are the game changing goal posts!

How do you define success?

How you leave people feeling long after you have left their company. In this statement I’m not taking the importance away from certain measurements for myself (financially, status, amount of total business revenue and profit etc), but after a personally challenging past 18 months with the highs and low experienced from mental health challenges and addiction problems, I’ve come to the realisation of the long game and doing what’s right long term, not what makes you benefit the most in the short term. I’ve learnt to fall in love with the process and experiences of it not the set outcomes, it makes them all that much sweeter once achieved.